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80% of consumers are more likely to spend with a company who offer personalised customer experience. Read our article about why this is so important, here.
In this post we look at why omnichannel customer experience is about the delivery of a consistent experience for your clients. Read the full article here.
As e-commerce continues to grow its share of the retail market, bricks ‘n’ mortar stores need to deliver new experiences for their customers to compete.