Why Your Booking System Should Help Put People First
One of the fears about implementing new technology into a business is that it threatens to remove the human touch*. It’s an argument we’ve often heard about the introduction of online booking systems; that allowing people the convenience of making a booking online means that businesses lose the connection between themselves and the client. THIS COULD […]
7 Things Your Online Booking System Ought to Offer
When you’re considering online booking systems for your business, there’s a lot of choice; From free plug-in type systems to enterprise level bespoke platforms. Deciding what system to go for can be tricky as you try to determine just what it is you are hoping to achieve with a new booking system. At thinkBooker, we […]
Can In-Store Personal Shopping Services Help Save the Department Store?
Can In-Store Personal Shopping Services Help Save the Department Store? Examining how in-store personal shopping appointments and similar experiences could help turn around the fortunes of the traditional high st department store. Debenhams announcement of heavy financial loss and potential store closures* over the coming few years appears to be another pointer of doom for the […]
3 Ways A Speedy Booking System Earns More Money
Whether paid for places on a course, the hire of a meeting room or a consultation that could lead to a sale, bookings are the means by which the revenue flows into the business. Which is why an effective online booking system is so important to success and growth. In this article we look at how […]
How Technology Enables Omnichannel Customer Experience
It’s a misconception to think that bricks and mortar businesses should be locked in a Highlander-like battle for supremacy, where there can ‘Be Only One’ dominant platform. The reality is, those businesses embracing success in a digitally disruptive retail sector, are those who recognise the importance of both in delivering the consistent omnichannel customer experience the […]
4 Ways Booking Software Can Improve Operational Efficiency
Inefficient processes in the business can cost between 20% and 30% in revenue. Can you afford to be missing out on that amount of income? In this article we’ll look at the ways in which a fully-functioned, high quality online booking system can improve the efficiency of your business, and why such an investment makes sense […]
Increasing Revenue with an Online Booking System
If your business relies on bookings appointments for revenue, then the way in which you allow your customers to make these bookings is all important. If this is true of your organisation and you are not currently using an online booking system, then chances are you are missing out on additional ££s. Or, if you already […]
London Meeting Rooms Website and Booking System Goes Live
Introducing The New London Meeting Rooms Website and Booking System We’re delighted to announce the launch of a new website and online room booking system for London Meeting Rooms. About London Meeting Rooms London Meeting Rooms offer a range of different meeting spaces throughout Central London at some impressive landmark locations. And, while a relative newcomer […]
5 Reasons Your Business Needs A Booking System
How do you take bookings in your business? Are these bookings important to the success and growth of your business? If the answers are yes, and you haven’t considered introducing a booking system, think they’re too expensive, a luxury item, or not relevant to your particular business model, then read why you should seriously reconsider […]
Making the Case for Personalised Customer Experience
Personalisation is by no means a new concept when it comes to providing the levels of customer experience and service that meets expectations. But it’s a concept that has never had higher commercial importance. Business and commerce are much-altered landscapes. Sales processes, booking journeys and customer engagements flow between different channels, online and off; and […]