The Advantages of New Technology Investment for your Business
Driving Growth and Profit The system looks great and the demo went amazingly, ticking the boxes of their every wish. And then the feedback: “It really is amazing and I’m sure it would do everything we wanted, but we just haven’t got the budget for it in our business.” It’s a perfectly understandable response. Whether […]
VAR and the importance of testing your technology
One of the key talking points so far this World Cup has, unsurprisingly, been the introduction of Video Assistant Refereeing (VAR). Equally unsurprising, it’s sparked a fair degree of debate.In this article, we’ll examine the ways in which the introduction of VAR highlights the importance of the testing phase when implementing new technology into your […]
Capacity Management and the Benefit to Airport Lounge Customer Experience
One of the key selling points of the airport lounge is their offer of a touch of exclusivity. An escape from the general hubbub of the busy, frantic departure terminal, and a chance to indulge in a bit of quiet luxury before, or after, your flight. Different Routes, Different Access While it’s certainly the case […]
thinkBooker Short-Listed for Best E-commerce at WalesOnline Digital Awards 2018
Following our success at the 2017 Wales Online Digital Awards, winning the Best Emerging Technology category, we’re delighted to announce that our online booking and scheduling system, thinkBooker, has been named as a finalist in the Best E-commerce category for 2018. Building on its Legacy It’s been a year of continued progress for thinkBooker. Building […]
The Value of Understanding Your Client’s Company Culture
We left the office around 1:30. The great and all-knowing Google Maps suggesting that we faced around three and a half hours in the car; and would be enjoying the delights of the M5 and M42 along the way. It was a journey to the Peak District, an invitation to join the 15 strong management […]
7 Reasons Why Clients Will Choose To Book Your Venue
Getting Clients To Choose Your Venue As we’ve mentioned before, the venue hire and meeting room booking market is a large and competitive arena to operate within. Get it right, and you can turn your facility into a popular and profitable revenue stream, with a full diary and plenty of satisfied, returning customers. Get it wrong, […]
Venue Booking Systems and User Experience
When you stop to consider the number of events, functions, meetings and conferences going on every day, the length and breadth of the UK, you realise that venue hire is a big deal. And, with an events industry that’s worth more than £39b annually* to the UK economy, it’s also big business. Enhancing Revenue, Brand […]
How Appointment Software Can Empower Your Retail Staff
As the high street, bricks and mortar retailer tries to combat the increasing threat of ecommerce, we take a look at how you can make use of appointment software to provide retail staff with the tools and knowledge to deliver quality customer experience and drive meaningful footfall back to the store. It’s no secret that the […]
The Importance of Omnichannel Customer Experience
It’s easy to dismiss phrases such as omnichannel customer experience as just another set of trendy buzzwords and phrases to describe age-old ideals around best practice when it comes to delivering what the customer wants. And, while there’s an element of truth to this (the path to sales and marketing success is littered with catchy […]
How Technology Provides The Online Advantage for Real-World Experience
One of the truly interesting developments of technological advancement over the past decade has been the ever more symbiotic relationship that exists between the online and offline realms. Digital and physical no longer operate as separate entities. One feeds into the other, and our lives tend to move seamlessly between the two. A merging together […]